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Frequently Asked Questions

WHAT AREAS DO YOU COVER?

We are Auckland based, however happy to cover the North Island region.

WHAT ARE YOUR TRAILER DIMENSIONS?

All of our exact trailer dimensions can be found under each unit description. Our largest unit, "The Stallion", is 2.5m wide, 5.7m length and 3.2m high. The length includes the draw bar. We will need to be able to manoeuvre the trailer into place easily, so please keep this in mind when deciding where it will go.

DO I HAVE TO SUPPLY POWER AND WATER?

Our luxury toilets, "The Foal" and "The Mare" do not require a power connection, as they are solar powered. Both of these units require a water connection on site please, we will provide a 20m length hose.

"The Stallion" requires a power and water connection on site please. We provide a 20m length power cord and a 20m length water hose on this trailer. If you are unable to supply a power connection close by, we can supply a generator at an additional cost. 

If you are unable to provide a water connection, we can fill on site with a water truck for an additional cost.

DO I HAVE TO HAVE THE TOILET SERVICED DURING THE EVENT?

Not if your event is a one day event, catering for the maximum guests specified with each unit. If you require the luxury toilets for longer, then a service will be required.

DO I HAVE TO SUPPLY ANYTHING?

Apart from possibly a power and/or water connection depending on your unit of choice, our luxury toilets are fully stocked with all you need! Plush toilet paper, paper hand towels, hand soap and even a box of tisues will be found in each unit.

WHAT IF THERE IS A PROBLEM?

We will leave you with our contact details should you need us. You can call us anytime if there is a problem. Our luxury toilets were built to order and are extremely well maintained, well stocked and functioning efficently, so any problems are highly unlikely.

HOW DOES PAYMENT WORK?

We require a 25% non-refundable deposit at the time of booking confirmation and an invoice will be issued. The outstanding balance is required 1-2 weeks prior to the event date and an invoice will be issued. Our restrooms will not be delivered to site if the invoice remains outstanding. We do not accept cash payments, Eftpos or Credit Card payments on the day, all accounts must be pre-paid. 

WHAT IS THE DELIVERY FEE?

We charge $1.50 per/km base to base ontop of your hire charge for the unit(s)

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